Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Using the Find Nodes Option

ICM Script Editor is a tool used to create, modify, and schedule routing scripts. A script consists
of a series of nodes. When managing large, complex scripts, the Find Nodes option makes it
easier to identify/access the node you want to view.

Use the Find Nodes option to find specific script node(s) by:

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Use the Find Nodes option to find script nodes in:

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the Current script

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Find Nodes and Nodes Found Dialog Boxes

Most properties of the "Find Nodes" dialog box are common and appear regardless of the “Find
Nodes By” selection. However, as each of the options in the “Find Nodes By” section is selected,
the appearance of the “Find Nodes” dialog box changes. The "Nodes Found" dialog box displays
the results of your "Find" operation. See the following for the “Find Node” dialog box and
“Nodes Found” dialog box property descriptions.

• Keyboard equivalents are indicated in parenthesis after each field or button having one

• Use Tab/Shift+Tab in the “Find Nodes” dialog box to change focus and navigate to the

sections, buttons, and input fields. Each field or button within a section/group (Find Nodes
By/In) is reached using the Up/Down keys.

• Use Tab/Shift+Tab in the “Nodes Found” dialog box to change focus. Each node is reached

using the Up/Down keys.

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)