Cisco Cisco IP Contact Center Release 4.6.1 Release Note

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Figure 24: Time Icon
Following is the Properties dialog box of the Time node:
Figure 25: Time Properties
You must insert targets and connections from the Time node before you can define the node's
properties.
Then define Time node properties as follows:
1. For each branch listed in the Connections list, define a Time Range. You can define
multiple time ranges for a single branch. Click Add Time to add a new time range to the
branch, or select a time range listed and click Modify Time to modify it. A dialog box
opens in which you can define the time range (the Add Time dialog box is shown below;
the Modify Time dialog box looks and functions similarly):
ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
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Chapter 3: - Categorizing Contacts
Categorizing by Time and Date