Cisco Cisco Unified Intelligent Contact Management Software Release Note

Product Documentation DVD

Cisco documentation and additional literature are available in the Product Documentation DVD
package, which may have shipped with your product. The Product Documentation DVD is
updated regularly and may be more current than printed documentation.

The Product Documentation DVD is a comprehensive library of technical product documentation
on portable media. The DVD enables you to access multiple versions of hardware and software
installation, configuration, and command guides for Cisco products and to view technical
documentation in HTML. With the DVD, you have access to the same documentation that is
found on the Cisco website without being connected to the Internet. Certain products also have
.pdf versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered
Cisco.com users (Cisco direct customers) can order a Product Documentation DVD from the
Ordering tool or Cisco Marketplace.

Cisco Ordering Tool:

Cisco Marketplace:

Ordering Documentation

Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the
Product Documentation Store in the Cisco Marketplace at this URL::

Cisco will continue to support documentation orders using the Ordering tool:

•

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation
from the Ordering tool:

•

Instructions for ordering documentation using the Ordering tool are at this URL:

•

Nonregistered Cisco.com users can order documentation through a local account representative
by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or,
elsewhere in North America, by calling 1 800 553-NETS (6387).

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)