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Cisco Cisco Unified Contact Center Enterprise 10.0(1) User Guide

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Trunk Group and IVR IPCC Reports
nettrk03: Network Trunk Group Real Time All Fields Report
All Busy Today
Total number of seconds since midnight that all trunks in the group were busy.
Derived from: Network_Trunk_Group_Real_Time.AllTrunksBusyToday
Aban30
The number of calls to the network trunk group that were abandoned during 
the current half-hour interval.
Derived from: Network_Trunk_Group_Real_Time.CallsAbandonedToHalf
Aban Today
The number of calls to the trunk group abandoned in queue since midnight.
Derived from: Network_Trunk_Group_Real_Time.CallsAbandonedToHalf
Tasks In30
The number of inbound calls received on the trunk group during the current 
half-hour interval.
Derived from: Network_Trunk_Group_Real_Time.CallsInToHalf
Tasks In Now
The number of inbound calls currently in progress on the trunk group.
Derived from: Network_Trunk_Group_Real_Time.CallsInNow
Tasks In Today
The number of inbound calls received on the trunk group since midnight.
Derived from: Network_Trunk_Group_Real_Time.CallsInToday
Tasks Out30
The number of outbound calls received on the trunk group during the current 
half-hour interval.
Derived from: Network_Trunk_Group_Real_Time.CallsOutToHalf
Tasks Out Now
The number of outbound calls currently in progress on the trunk group.
Derived from: Network_Trunk_Group_Real_Time.CallsOutNow
Tasks Out Today
The number of outbound calls received on the trunk group since midnight.
Derived from: Network_Trunk_Group_Real_Time.CallsOutToday
In Service Time30
The total number of seconds trunks in the group have been in service during 
the current half-hour interval.
Derived from: Network_Trunk_Group_Real_Time.InServiceTimeToHalf