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Trunk Group and IVR IPCC Reports

nettrk12: Network Trunk Group Half Hour Report

Tasks Aban (Half-Hour)

The number of calls to a service or route that were abandoned during the 

interval (for example, during the current half-hour). An abandoned call is a 

call in which the caller hangs up before the call is answered.
Derived from: Network_Trunk_Group_Half_Hour.CallsAbandonedToHalf

Tasks In (Half-Hour)

The number of inbound calls in progress on the network trunk group (over the 

last half-hour).
Derived from: Network_Trunk_Group_Half_Hour.CallsInToHalf

Tasks Out (Half-Hour)

The number of outbound calls in progress on the network trunk group (over 

the last half-hour).
Derived from: Network_Trunk_Group_Half_Hour.CallsOutToHalf

A total for each field for all selected network trunk groups.