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Trunk Group and IVR IPCC Reports

nettrk03: Network Trunk Group Real Time All Fields Report

A total for each field for all selected network trunk groups.

nettrk03: Network Trunk Group Real Time All Fields Report

The enterprise name of the network trunk group.
Derived from: Network_Trunk_Group.EnterpriseName

The ID number of the Trunk group.
Derived from: Network_Trunk_Group_Real_Time.TrunkGroupID

The ICM Central Controller date and time that this data was last updated.
Derived from: Network_Trunk_Group_Real_Time.DateTime

The total number of seconds during the current half-hour interval that all 

trunks in the group were busy.
Derived from: Network_Trunk_Group_Real_Time.AllTrunksBusyHalf

Title

The name you give it when you save the report.

Subject

A table of all the selected network trunk groups listing all the 

available trunk-group real-time report data. 

Purpose

To show all the available network trunk-group real-time data 

in the Network_Trunk_Group_Real_Time database table so 

that you can select which data you want for a customized 

network trunk-group real-time report.

Applicable 

environment

Standard ACD

Template type

Real-time table

Default sort order

By network trunk group

Drilldowns available

No

Schema database 

tables

Network_Trunk_Group

Network_Trunk_Group_Real_Time