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Cisco Cisco IPCC Web Option User Guide

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Blended Agent Reports
Blended agent real-time reports
 
campqryrule01: Status of each Query Rule within a Campaign Real Time 
Report
Data:
Campaign Name
The name of the campaign.
Derived from: Campaign.CampaignName
Query Rule Name
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Total Records
The total number of records.
Derived from: Campaign_Query_Rule_Real_Time.TotalCount
Available
The number of available records.
Derived from: Campaign_Query_Rule_Real_Time.TotalCount - 
Campaign_Query_Rule_Real_Time.ContactedCount - 
Campaign_Query_Rule_Real_Time.AttemptedCount
Closed
The number of contacts attempted.
Derived from: Campaign_Query_Rule_Real_Time.AttemptedCount
Overview:
Title
The name you give it when you save the report
Subject
Blended Agent Campaign Query Rule:
All query rules within a campaign.
Purpose
To display the status of each query rule within a compaign 
report
Applicable 
environment
Blended Agent
Template type
Real-time table
Default sort order
By campaign name and then by date and time
Drilldowns available
No
Schema database 
tables
Campaign
Campaign_Query_Rule_Real_Time
Query_Rule