Cisco Cisco IPCC Web Option User Guide

ICM WebView Online Help 

Working with Reports

Upgrading from a previous version of ICM WebView

Templates that were deleted and not replaced

The following templates have been deleted and not replaced:

perskg10_normalized_agt_state
persvc09_forecast_aht_offer_grid
schimp01_name_time_numbers

Saved reports made using these templates were not moved to the WebView 

database during installation, and cannot be accessed through WebView.