Cisco Cisco IPCC Web Option User Guide

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Trunk Group and IVR IPCC Reports

trkgrp23: IVR Ports Performance Half Hour Report

trkgrp23: IVR Ports Performance Half Hour Report

The name of the IVR port used by the trunk group.
Derived from: Trunk_Group.EnterpriseName

DateTime (no label)

The date and time of the selected row's data in MM/DD/YYYY (month, day, 

year) and and HH:MM:SS (hour, minute, second) format.
Derived from: Trunk_Group_Half_Hour.DateTime

The number of ports in the group in service at the end of the half-hour 

interval. 
Derived from: Trunk_Group_Half_Hour.TrunksInService

The percentage of time that the trunk groups in service were busy. 
Derived from: Trunk_Group_Half_Hour.AllTrunksBusyToHalf / 

Trunk_Group_Half_Hour.InServiceTimeToHalf 

The total time, in seconds, during the half-hour interval that all ports in the 

group were busy. 
Derived from: Trunk_Group_Half_Hour.AllTrunksBusyToHalf

Title

The name you give it when you save the report.

Subject

A table of half-hour counts of IVR ports in-service, ports idle, 

and the seconds that all ports were busy

Purpose

To show the performance of IVR ports for the selected time 

period.

Applicable 

environment

IPCC

Template type

Historical table

Default sort order

By IVR port trunk group and then by date and time.

Drilldowns available

No

Schema database 

tables

Trunk_Group

Trunk_Group_Half_Hour