Cisco Cisco IP Contact Center Release 4.6.2 User Guide
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Application GateWay, Application Path, and Script Queue ReportsApplication gateway, application path,
apgate11: Application Gateway Status Half Hour Report
Data:
Application Gateway
The enterprise name of the application gateway
Derived from: Application_Gateway.EnterpriseName
DateTime
The date and time of the selected row's data in MM/DD/YYYY (month, day,
year) and HH:MM:SS (hour, minute, second) format.
year) and HH:MM:SS (hour, minute, second) format.
Derived from: Application_Gateway_Half_Hour.DateTime
Requests
The number of query requests the CallRouter has sent to the host system dur-
ing the half-hour interval.
ing the half-hour interval.
Derived by: Application_Gateway_Half_Hour.RequestsToHalf
Rejects
The number of query requests that were rejected by the host system during
the half-hour interval.
the half-hour interval.
Derived by: Application_Gateway_Half_Hour.RejectsToHalf
Overview:
Title
The name you give it when you save the report
Subject
Data on requests made by the application gateway to a host
system, gathered in half-hour increments.
Purpose
To show application gateway half-hour status for the selected
time period.
Applicable
environment
IPCC and/or standard ACD
Template type
Historical table
Default sort order
By requests and then by rejects
Drilldowns available
No
Schema database
table
Application_Gateway
Application_Gateway_Half_Hour