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Cisco Cisco Unified Contact Center Enterprise 9.0(2) User Guide

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Outbound Option (Blended Agent) reports
dialpr01: Dialer Port Status Real Time Report
   
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  Cisco  IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Data:
Dialer Name
The name of the dialer.
Derived from: Dialer.DialerName
Dialed
The number of contacts dialed today.
Derived from: Dialer_Real_Time.ContactsDialedToday
Busy
The number of contacts for which busy signals were detected.
Derived from: Dialer_Real_Time.BusyDetectToday
Voice
The number of contacts for which voices were detected.
Derived from: Dialer_Real_Time.VoiceDetectToday
Answering Machine
The number of contacts for which answering machines were detected.
Derived from: Dialer_Real_Time.AnsweringMachineDetectToday
SIT Tones
The number of contacts for which SITTones were detected.
Derived from: Dialer_Real_Time.SITToneDetectToday
No Answer
The number of contacts which were not answered.
Derived from: Dialer_Real_Time.NoAnswerDetectToday
Aband
The number of contacts which were abandoned.
Derived from: Dialer_Real_Time.AbandonDetectToday
Report Summary
The total for each field in the report.
dialpr01: Dialer Port Status Real Time Report
Overview:
Subject
Outbound Option Dialer Port:
Dialer activity on a port-by-port basis.
Purpose
To display the status of each Outbound Option dialer port