Cisco Cisco E-Mail Manager Unity Integration Option User Guide
Chapter 6 Maintaining Templates
How to Name and Save a Template
6-8
Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Note
Custom template names are truncated to the second underscore when they
appear in the WebView interface. For this reason, use the
appear in the WebView interface. For this reason, use the
ipcc_
,
olds_
,
or
both_
prefix as indicated above, then enter the template names
without underscores (you can use hyphens), and then append
_custom
at
the end.
For example:
ipcc_cc-agent-realtime_custom
.
Step 3
In the Comments field, enter a brief description of the template. This description
will display below the template name in WebView.
will display below the template name in WebView.
Step 4
Click OK.
Note
Saving a template deploys it (makes it visible from) WebView.
See
methods for “hiding” incomplete or untested templates from WebView.