Cisco Cisco IP Contact Center Release 4.6.2 User Guide

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5-7
Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
 
Chapter 5      Template Layout Guidelines
How to Design the Layout for a Tabular Template
How to Design the Layout for a Tabular Template
To specify the layout for a tabular template
Step 1
After completing the template’s SQL statement, click the Return button. The 
Tabular Report Generator dialog box opens.
Note
If, when you click Return, the following message displays: “Data conversion 
resulted in overflow. Do you want to correct errors?” select Yes and then click 
Return again.
Step 2
Specify the template’s background, text, and column colors. See 
Step 3
Click Next to see a dialog box listing the attributes of the tabular template.
Step 4
Click Finish. The Specify Retrieval Arguments dialog box opens. Enter valid 
arguments for the template and click OK. The report displays in the Report 
Painter window.
InfoMaker transfers the table and column data you selected in the SQL statement 
into a basic, ‘no frills’ layout. 
Column names appear exactly as they are stored in the database. 
The template title does not appear in the header, and the template has no 
groupings or subheadings which might make it more intuitive to a reporting user. 
 shows how a tabular report initially appears in the Report 
Painter.
The pages that follow contain basic procedures for refining the default InfoMaker 
layout for tabular reports.