Cisco Cisco IP Contact Center Release 4.6.1 User Guide
Chapter 4 Creating Custom Templates Based on Existing Templates
Make Design Modifications
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Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Step 4
When the SQL is complete, click Return to review the changes in Report Painter.
•
Computed fields that are no longer valid are commented out.
•
Fields that are no longer in your result set are deleted.
•
New fields appear to the far right of the detail band.
Step 5
Select File > Save from the InfoMaker menu to save your work.
Make Design Modifications
After you modify the SQL statement, review the template in the Report Painter
and make any design modifications.
and make any design modifications.
For example, you might need to change headers, to delete or add columns, or to
complete summaries.
complete summaries.
Refer to the InfoMaker documentation for complete details on report layout.
See Chapter 5 of this guide for basic guidelines on template design.
See
for instructions on previewing and
testing your new custom template.
Save the Template
To save your changes, select File > Save from the InfoMaker menu. You can also
click Save on the toolbar.
click Save on the toolbar.