Cisco Cisco IPCC Web Option User Guide

C H A P T E R

4-1

Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)

Creating Custom Templates Based on
Existing Templates

This chapter explains how to create a custom template by opening, modifying, and
renaming one of the standard Cisco templates that are installed with WebView.

It includes these sections:

•

Overview of Creating a Custom Template Based on an Existing Template,
page 4-2

•

Check the Database Connection, page 4-2

•

Select the Report Category, page 4-3

•

Open a Standard Template to Use as a Model, page 4-3

•

Save the Standard Template with a New Name, page 4-4

•

Make SQL Modifications., page 4-5

•

Save the Template, page 4-6

For information on modifying the layout of a template after you have created and
saved it, refer to

Chapter 5, “Template Layout Guidelines.”