Cisco Cisco IP Contact Center Release 4.6.1 User Guide

Information about Cisco products, technologies, and network solutions is available 

from various online and printed sources.

The Cisco Online Subscription Center is the website where you can sign up for a 

variety of Cisco e-mail newsletters and other communications. Create a profile 

and then select the subscriptions that you would like to receive. To visit the 

Cisco Online Subscription Center, go to this URL:

The Cisco Product Quick Reference Guide is a handy, compact reference tool that 

includes brief product overviews, key features, sample part numbers, and 

abbreviated technical specifications for many Cisco products that are sold 

through channel partners. It is updated twice a year and includes the latest 

Cisco channel product offerings. To order and find out more about the 

Cisco Product Quick Reference Guide, go to this URL: 

Cisco Marketplace provides a variety of Cisco books, reference guides, 

documentation, and logo merchandise. Visit Cisco Marketplace, the company 

store, at this URL:

Cisco Press publishes a wide range of general networking, training, and 

certification titles. Both new and experienced users will benefit from these 

publications. For current Cisco Press titles and other information, go to 

Cisco Press at this URL:

Internet Protocol Journal is a quarterly journal published by Cisco for 

engineering professionals involved in designing, developing, and operating 

public and private internets and intranets. You can access the Internet Protocol 

Journal at this URL:

Networking products offered by Cisco, as well as customer support services, can 

be obtained at this URL: