Cisco Cisco IP Contact Center Release 4.6.1 User Guide
7-19
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 7 Outbound Option (Blended Agent) Reports
Outbound Option Real-Time Reports
Data:
Dialer Name (no label)
The name of the dialer.
Derived from: Dialer.DialerName
Port #
The dialer port number.
Derived from: Dialer_Port_Real_Time.PortNumber
Status
The status of the dialer port.
Derived from: Dialer_Port_Real_Time.PortStatus
Campaign Name
The name of the campaign to which the dialer is assigned.
Derived from: Campaign.CampaignName
Query Rule Name
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Phone
The telephone number.
Derived from: Dialer_Port_Real_Time.PhoneNumber
Account
The account number.
Derived from: Dialer_Port_Real_Time.AccountNumber
imprul01: Import Status Real Time Report
Overview:
Subject
Import Rule: The number of good, bad, and total records
imported, or to be imported.
imported, or to be imported.
Purpose
To display the status of Outbound Option import records
Applicable
environment
environment
Outbound Option (IPCC and/or ICM)
Template type
Real-time table
Default sort order
By import name