Cisco Cisco IP Contact Center Release 4.6.1 User Guide
10-60
WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 10 Sample Reports
Skill Group Reports
Enterprise Skill Group Reports
Entskg06
See
for field
descriptions of this report.
Figure 10-79
entskg06: Enterprise Skill Group Performance Half Hour