Cisco Cisco IPCC Web Option User Guide
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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
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About Contact Center Reports
Seven Categories of Report Templates
There are seven categories of reports that can be used in a Unified Contact Center (IPCC)
environment. See the chapters indicated for all reports in these categories:
environment. See the chapters indicated for all reports in these categories:
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