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Cisco Cisco IPCC Web Option User Guide

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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 7      Outbound Option (Blended Agent) Reports
Outbound Option Historical Reports
Data:
Import Name
The name of the import rule.
Derived from: Import_Rule.ImportRuleName
Start Date
The time the import rule is scheduled to start.
Derived from: Import_Rule_Real_Time.DateTimeStart
Status
The status of the import rule. The status of the import rule. These are the codes:
380 = "IMPORT_BEGIN" 
385 = "IMPORT_UPDATE" 
390 = "BUILD_BEGIN " 
410 = "BUILD_END" 
420 = "IMPORT_END" 
430 = "DNC_BEGIN" 
450 = "DNC_END" 
455 = "IMPORT_FAILED"
All other values = "IDLE"
Derived from: Import_Rule_Real_Time.Status
Good Records
The number of good records imported or to be imported.
Derived from: Import_Rule_Real_Time.GoodRecords
Bad Records
The number of bad records imported.
Derived from: Import_Rule_Real_Time.BadRecords
Total Records
The total number of records imported or to be imported.
Derived from: Import_Rule_Real_Time.TotalRecords  
Outbound Option Historical Reports
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Drilldowns available
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Schema database table
Import_Rule 
Import_Rule_Real_Time