Cisco Cisco IPCC Web Option User Guide
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Referen
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, Releas
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Releas
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Chapter
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0 Samp
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ts
C
all Type Reports
Caltyp28
See
for field descriptions
of this report.
Figure 10-39
caltyp28: Call Type Queue Tasks Status Now Real Time
Caltyp31
See
for field descriptions of this
report.
Figure 10-40
caltyp31: Call Type Abandon/Answer Distribution by Half Hour