Cisco Cisco E-Mail Manager Unity Integration Option User Guide
Trunk group for IP-IVR reports
Trunk Group for IP IVR Report Templates
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WebView Template Reference Guide for Cisco IPCC Enterprise & Hosted Editions
Data:
Enterprise Name
The enterprise name of the trunk group.
Derived from: Trunk_Group.EnterpriseName
DateTime
The ICM Central Controller date and time that this data was last updated.
Derived from: Trunk_Group_Half_Hour.DateTime
Trunk ID
The ID number of the Trunk group.
Derived from: Trunk_Group_Half_Hour.TrunkGroupID
TimeZone
The time zone for the date and time. The value is the offset in minutes from GMT.
Derived from: Trunk_Group_Half_Hour.TimeZone
Aban
The number of tasks to the trunk group abandoned in queue in the half hour interval.
Derived from: Trunk_Group_Half_Hour.CallsAbandonedToHalf
Tasks In
The number of inbound tasks received on the trunk group in the half hour interval.
Derived from: Trunk_Group_Half_Hour.CallsInToHalf
In Service
The number of trunks in the trunk group in service now.
Derived from: Trunk_Group_Half_Hour.TrunksInService
Tasks Out
The number of outbound tasks received on the trunk group in the half hour interval.
Derived from: Trunk_Group_Half_Hour.CallsOutToHalf
Busy All
The time in HH:MM:SS (hours, minutes, seconds) in the half hour interval that all
trunks in the group were busy.
trunks in the group were busy.
Derived from: Trunk_Group_Half_Hour.AllTrunksBusyToHalf
In Service Time
The time in HH:MM:SS (hours, minutes, seconds) that trunks in the group have been in
service in the half hour interval.
service in the half hour interval.
Derived from: Trunk_Group_Half_Hour.InServiceTimeToHalf