Cisco Cisco IP Contact Center Release 4.6.1 User Guide
C H A P T E R
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WebView Template Reference Guide for Cisco IPCC Enterprise & Hosted, Release 7.1(1)
Release 7.1(1)
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About Contact Center Reports
Seven Categories of Report Templates
There are seven categories of reports that can be used in a Unified Conact Center (IPCC)
environment. See the chapters indicated for all reports in these categories:
environment. See the chapters indicated for all reports in these categories:
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