Cisco Cisco IP Contact Center Release 4.6.1 User Guide
7-3
WebView Template Reference Guide for Cisco IPCC Enterprise & Hosted, Release 7.1(1)
Release 7.1(1)
Chapter 7 Application Gateway, Path, Script Queue, and Routing Client Reports
Unavailable
The number of requests attempted while no host system was available during the
half-hour interval.
half-hour interval.
Derived by: Application_Gateway_Half_Hour.UnavailableToHalf
Errors
The number of errors that occurred for requests to the host system during the
half-hour interval.
half-hour interval.
Derived by: Application_Gateway_Half_Hour.ErrorsToHalf
Timeouts
The number of requests to the host system that timed out during the half-hour interval.
Derived by: Application_Gateway_Half_Hour.TimeoutsToHalf
Summary
A summary of each field for all the application gateways.
appath01: Application Path Real Time Report
Data:
Application Path Name
The ICM ID of the application path for the associated data row.
Derived from: Application_Path_Real_Time.AppPathID
DateTime Last Updated
The date and time the application path was last updated.
Derived from: Application_Path_Real_Time.DateTime
Overview:
Subject
The current status of a single application path in an Application
gateway.
gateway.
Purpose
To show the current status of an application path.
Applicable
environment
environment
IPCC and/or standard ACD
Template type
Real-time table
Default sort order
By application path name and then by the date and time last
updated
updated
Drilldowns available
No
Schema database
table
table
Application_Path_Real_Time