Cisco Cisco IP Contact Center Release 4.6.1 Release Notes

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Release Notes for Cisco IPCC/ICM Enterprise & Hosted Editions Release 7.0(0) Installer Update C November 24, 2008
New and Changed Information
Agent_Half_Hour
Agent_Logout
Agent_Real_Time
Agent_Skill_Group_Half_Hour
Application_Gateway_Half_Hour
AWControl
Columns Added
DbDateTime
Reserved 1 – Reserved 5
RouterCallsAbandQToHalf
RouterCallsAbandToHalf
RouterCallsAnsweredToHalf
RouterCallsDequeuedToHalf
RouterCallsHandledToHalf
RouterCallsOfferedToHalf
RouterCallsRedirectedToHalf
RouterErrorToHalf
RouterQCallsToHalf
Columns Added
Extension
Columns Added
RouterCallsQueueNow
RouterLongestCallQ
Columns Added
AbandonHoldOutCallsToHalf
DbDateTime
NetConfOutCallsTimeToHalf
NetConferencedOutCallsToHalf
NetConsultativeCallsToHalf
NetConsultativeCallsTimeToHalf
NetTransferredOutCallsToHalf
Reserved 1 – Reserved 5
Columns Added
DbDateTime
Columns Added
ConfigChangedByUserName, VNAME32 to VARCHAR(64)