Cisco Cisco IPCC Web Option Release Notes
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Release Notes for Cisco IPCC/ICM Enterprise & Hosted Editions Release 7.0(0) Installer Update C November 24, 2008
New and Changed Information
Tables Changed
Agent
Agent_Half_Hour
Agent_Logout
Agent_Skill_Group_Half_Hour
Columns Added
UserDeletable
Columns Changed
SupervisorAgent, NULL to NOT NULL
Columns Added
Reserved 1 – Reserved 5
RouterCallsAbandQToHalf
RouterCallsAbandToHalf
RouterCallsAnsweredToHalf
RouterCallsDequeuedToHalf
RouterCallsHandledToHalf
RouterCallsOfferedToHalf
RouterCallsRedirectedToHalf
RouterErrorToHalf
RouterQCallsToHalf
Columns Added
Extension
Columns Added
AbandonHoldOutCallsToHalf
NetConfOutCallsTimeToHalf
NetConferencedOutCallsToHalf
NetConsultativeCallsTimeToHalf
NetConsultativeCallsToHalf
NetTransferredOutCallsToHalf
Reserved 1 – Reserved 5