Cisco Cisco IPCC Web Option Release Notes

7

Cisco has issued a new version of EDMT to address defects found in the EDMT software. These defects 
affect upgrading to the following products:

IPCC Enterprise & Hosted Editions 7.0(0)

ICM Enterprise & Hosted Editions 7.0(0)

The Enhanced Database Migration Tool (EDMT) for ICM/IPCC 7.0 is no longer available as a CD. It 
must be downloaded from

Any references to the EDMT CD in the Upgrade Guide for Cisco ICM/IPCC Enterprise & Hosted 
Editions: Release 7.0(0) should be read with this in mind.

The defects resolved by the new version of EDMT 7.0(0) are relevant only at upgrade time. There is no 
need to immediately install the new version of EDMT if you are already successfully running Release 
7.0. However, in all cases (affected or not) you should replace your existing EDMT software with the 
new EDMT software; this will help to prevent problems when EDMT is used for future ICM upgrades 
or modifications to your installation.

The new EDMT software corrects these defects:

Details about these defects follow:

Defect ID: CSCse27987

Headline: EDMT nulls some historical data columns moving from 6.0 to 7.0

Symptom: 

 

In the process of using EDMT to upgrade a database from ICM/IPCC 6.0 to 7.0B, the following columns 
are erased and set to NULL.

TABLE NAME: t_Call_Type_Half_Hour:

       CallsAnsweredToHalf  

       CallsRoutedNonAgentToHalf 

       CallsRONAToHalf      

CSCse27987

EDMT nulls some historical data columns moving from 6.0 to 7.0

CSCse21210

EDMT changing UserNames to all-caps may violate UNIQUE 
constraint