Cisco Cisco Unified Contact Center Enterprise 8.0(1) Release Notes
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Release Notes for Cisco IPCC/ICM Enterprise
& Hosted Editions Release 7.0(0) Installer
Update C
November 24, 2008
Updated Information in this Document
This document updates the October 03, 2007 version with the following changes:
Section and Page
Notes
Date
Added
Added
Describes how to resolve the error message that results from
attempting to access Schema online help from the ICM Master Help
on a Limited AW.
attempting to access Schema online help from the ICM Master Help
on a Limited AW.
24Nov2008
Provides clarifying information regarding a number of fields in the
two tables mentioned.
two tables mentioned.
3Oct2008
Describes how NCT can be used for conferences.
3Jul2008
The field CallsAnsweredToHalf includes only inbound calls, not
internal calls.
internal calls.
21May2008
Points out that the section “Configuring ICM Instances on the
Client ICM” should be ignored.
Client ICM” should be ignored.
10Apr2008
Discusses the equivalence of the /ssn switch and the /CustomerID
switch.
switch.
10Apr2008
Additional information is provided regarding obsoleted NICs.
5Apr2008
Discusses how to keep current with worldwide changes in time
zones and on what date daylight savings time occurs.
zones and on what date daylight savings time occurs.
21Mar2008