Cisco Cisco Unified Contact Center Management Portal 8.5 Release Note
Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc.
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Table 6-30: Standalone Router/Logger, Unified ICME, Common Ground Upgrade
Server Class
Capacity
Router
Logger
BHCA
Agents
MCS-30-002-Class
MCS-40-002-Class
18,000
600
10,800
1,080
7,200
1,440
MCS-30-003-Class
MCS-40-003-Class
25,500
850
15,300
1,530
10,200
2,040
MCS-40-002-Class
MCS-40-002-Class
1
90,000
3,000
MCS-40-003-Class
MCS-40-003-Class
1
127,500
4,250
MCS-40-002-Class
GEN-50-003-Class
216,000
7,200
129,600
12,960
86,400
17,280
MCS-40-003-Class
GEN-50-004-Class
306,000
10,200
183,600
18,360
122,400
24,480
1
Requires 6 disks. See Section 6.7.2,
for 6 disk configuration.
Table 6-31: Logger with Other Generic Hardware, Unified ICME, Common Ground Upgrade
Server Class
Capacity
BHCA Agents
GEN-30-002-Class
( < 10GB of data )
1,500
50
GEN-40-002-Class
7,500
250
GEN-40-003-Class
30,000
1,000