Cisco Cisco IP Contact Center Release 4.6.1 Release Note

Cisco ICM Software Release 6.0(0) Bill of Materials 

Minimum 
Recommended 
Hardware 

1 x 1.4GHz or greater Intel 
Pentium processor  
1000+ MB RAM 
18.2+ GB usable disk space 
(RAID 1 recommended) 
3.5" floppy drive 
Internal CD-ROM or DVD-
ROM drive 
2 x 10/100/1000 Ethernet 
ports 

2 x 1.4GHz or greater Intel 
Pentium processors 
1000+ MB RAM 
18.2+ GB usable disk space 
(RAID 1 recommended) 
3.5" floppy drive 
Internal CD-ROM or DVD-
ROM drive 
2 x 10/100/1000 Ethernet 
ports 

2 x 2.6GHz or greater Intel 
"Xeon" class processors 
2000+ MB RAM 
36.4 GB usable disk space 
(RAID 1 recommended) 
3.5" floppy drive 
Internal CD-ROM or DVD-
ROM drive 
2 x 10/100/1000 Ethernet port 

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For Avaya Large Enterprise 
deployments (2000 CTI 
Agents, 60,000 BHCA, 4 All-
event clients): 
2 x 3.4GHz or greater Intel 
"Xeon" class processors 
4000 MB RAM 
72 GB usable disk space 
(RAID 1 recommended) 
3.5" floppy drive 
Internal CD-ROM or DVD-
ROM drive 
2 x 10/100/1000 Ethernet 
ports 

Operating System 

Microsoft Windows 2000 Server with Service Pack 4 
Microsoft Windows 2000 Server with Service Pack 4 with Rollup 1 [Cisco ICM SR4 or later] 

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