Cisco Cisco Unified Contact Center Enterprise 10.0(1) Release Note
Cisco ICM Software Release 6.0(0) Bill of Materials
ICM/IPCC Web Collaboration Option
ICM Web Collaboration Server
Note: If the Web Collaboration database resides on separate server, then the specifications below are the same for that machine.
Node
Collaboration Server
Small Enterprise
Medium Enterprise
Large Enterprise
Cisco Media
Convergence Servers
(MCS)
Convergence Servers
(MCS)
MCS-7845-I1-CC1
MCS-7845-H1-CC1
MCS-7845-H1-CC1
MCS-7845H-3.0-CC1
Minimum
Recommended
Hardware
Recommended
Hardware
2 x 1.4GHz or greater Intel Pentium processors
1000+ MB RAM
18.2+ GB usable disk space
3.5" floppy drive
Internal CD-ROM or DVD-ROM drive
1 x 10/100/1000 Ethernet ports
1000+ MB RAM
18.2+ GB usable disk space
3.5" floppy drive
Internal CD-ROM or DVD-ROM drive
1 x 10/100/1000 Ethernet ports
Operating System,
Database
Management System
and Application
Specific Software
Database
Management System
and Application
Specific Software
Microsoft Windows 2000 Server with Service Pack 4
Microsoft Windows 2000 Server with Service Pack 4 with Rollup 1 [Cisco ICM SR4 or later]
Microsoft Windows 2000 Server with Service Pack 4 with Rollup 1 [Cisco ICM SR4 or later]
Microsoft SQL Server 2000 Standard with Service Pack 3a
Microsoft SQL Server 2000 Standard with Service Pack 4 [Cisco ICM SR3 or later]
Microsoft SQL Server 2000 Standard with Service Pack 4 [Cisco ICM SR3 or later]
or Oracle Database 8i (8.1.7.4)
Oracle Database 8i (9.2.0.6) (Cisco ICM 6.0 SR 2 and later)
Oracle Database 8i (9.2.0.6) (Cisco ICM 6.0 SR 2 and later)
Other:
JDK 1.3.1 (provided by Cisco)
New Atlanta ServletExec 4.1.1 (provided by Cisco with a 2-CPU license; if the customer has
New Atlanta ServletExec 4.1.1 (provided by Cisco with a 2-CPU license; if the customer has
more than 2 CPUs, an appropriate license must be obtained from New Atlanta, which license
can be purchased online at http://www.newatlanta.com)
can be purchased online at http://www.newatlanta.com)
Additional Items
FOR REMOTE MANAGEMENT/SUPPORT
56K V.Everything/V.90 external modem
23