Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
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5. Redundant CMI Support
This chapter describes how the Aspect Contact Server PG provides dual
CMI support. The chapter describes how the Aspect Contact Server PG
provides connection with a backup CMI server when the Primary CMI
server fails.
CMI support. The chapter describes how the Aspect Contact Server PG
provides connection with a backup CMI server when the Primary CMI
server fails.
Note:
Dual CMI Support to the Aspect Contact Server PG is also available in
Unified ICM. However, the existing CMI configuration continues to be
valid.
Unified ICM. However, the existing CMI configuration continues to be
valid.