Cisco Cisco E-Mail Manager Unity Integration Option Technical References
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SEI Lite Interface with Avaya Aura Contact Center
6. SEI Lite Interface with
Avaya Aura Contact Center
This chapter gives an overview about how the Avaya Aura Contact Center
administration interfaces with the NCCM server Aura Contact Center
Event Interface (SEI Lite) interface using the Automated Administrator for
Symposium (AAS) software. Please be informed that the AAS is an
optional package with the Avaya Aura Contact Center PG
administration interfaces with the NCCM server Aura Contact Center
Event Interface (SEI Lite) interface using the Automated Administrator for
Symposium (AAS) software. Please be informed that the AAS is an
optional package with the Avaya Aura Contact Center PG
F
1
F
.
See also:
For specific information on installation and troubleshooting information,
see the Cisco Unified ICM Automated Administrator for Symposium (AAS)
Installation and Troubleshooting Guide.
see the Cisco Unified ICM Automated Administrator for Symposium (AAS)
Installation and Troubleshooting Guide.
1
Please be informed that there is no SEI version of the Symposium PG. The same
version of the Symposium PG functions in both AAS and non-AAS
environments.
environments.