Cisco Cisco IPCC Web Option Technical References
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Post-Routing
4. Post-Routing
This chapter describes the changes you must make to Unified ICM
configuration, NCCM server configuration, and the NCCM server scripts
to be able to post-route calls using the Aura Contact Center PG. It also
discusses any considerations you should be aware of when using Post-
Routing or Translation Routing on the Aura Contact Center PG.
configuration, NCCM server configuration, and the NCCM server scripts
to be able to post-route calls using the Aura Contact Center PG. It also
discusses any considerations you should be aware of when using Post-
Routing or Translation Routing on the Aura Contact Center PG.