Cisco Cisco IP Contact Center Release 4.6.1 Technical References
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5. NEC Switch Configuration
This chapter describes the configuration options that are required for the
operation of the NEC PG.
operation of the NEC PG.
Two utilities are provided by NEC to configure the switch.
The first section describes the configuration required for the NEC PG using
the IMXMAT utility, which configures the PBX portion of the switch.
the IMXMAT utility, which configures the PBX portion of the switch.
The second section describes the configuration required for the NEC PG
using the ACDMAT utility, which configures the ACD portion of the switch.
using the ACDMAT utility, which configures the ACD portion of the switch.