Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
CompuCALL Server
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2.10.3. Setup Details
Figure 6: CompuCALL Server Setup
There are four CompuCALL Servers that may be configured on a single
host. Each must use a unique EMT and TCP Socket address. No two
CompuCALL Servers can share the same X.25 Port for applications. Two
CompuCALL Servers can share the same X.25 Port for access to the ACD
(and at most one can ALSO use this X.25 port for applications). Sharing
one X.25 Link by two applications is not advised unless connecting to the
ACD via an X.25 Packet Switch, and via a high-speed link.
host. Each must use a unique EMT and TCP Socket address. No two
CompuCALL Servers can share the same X.25 Port for applications. Two
CompuCALL Servers can share the same X.25 Port for access to the ACD
(and at most one can ALSO use this X.25 port for applications). Sharing
one X.25 Link by two applications is not advised unless connecting to the
ACD via an X.25 Packet Switch, and via a high-speed link.
Table 8: CompuCALL Server Setup Options
Option
Name
Name
Option Description
Value
Default
Min
Max
Accept Any
Session
Session
Not implemented currently.
Accept Sessions which are
accepted by the DMS-100 even if
not configured in CCS.
Accept Sessions which are
accepted by the DMS-100 even if
not configured in CCS.
Yes/No
Displayed
ServerID
Not used.
0
0
0