Cisco Cisco IPCC Web Option Technical References
14
Overview
1.1. ACD Interface Requirements
For a (minimum) simplex configuration, the Spectrum PG requires:
One X.25 or TCP/IP Transaction Link port.
Transaction Link Software (X.25 or TCP/IP version).
Supervisor CRT Serial Port
Note:
Prior to Release 5.1.1, the Spectrum Transaction Link could not
be shared among more than a single CTI application. As a
result, the Unified ICM PG required exclusive access to the
Transaction Link. However, in the Spectrum Release 5.1.1 and
beyond, the Transaction Link can be shared by more than a
single CTI application.
be shared among more than a single CTI application. As a
result, the Unified ICM PG required exclusive access to the
Transaction Link. However, in the Spectrum Release 5.1.1 and
beyond, the Transaction Link can be shared by more than a
single CTI application.
Duplex PGs require two Supervisor CRT ports, although at any given
time only one CRT port will be operational. The operational port will
be that which is physically connected to the active Peripheral
Gateway.
time only one CRT port will be operational. The operational port will
be that which is physically connected to the active Peripheral
Gateway.
Note:
Duplex PG configuration with TCP/IP version can be
configured with single or dual Transaction Link ports. Duplex
PGs are supported only in ICM 2.0 and beyond and via TCP/IP
only. Dual Transaction Links are supported only in ICM 4.1
and beyond via TCP/IP only. In case of the Duplex PG
configuration using TCP/IP, both the PGs should be configured
to connect to the same Transaction Link IP address and port
number as both sides are never active at the same time.
Therefore, both PGs should be seen as the same application by
the switch.
configured with single or dual Transaction Link ports. Duplex
PGs are supported only in ICM 2.0 and beyond and via TCP/IP
only. Dual Transaction Links are supported only in ICM 4.1
and beyond via TCP/IP only. In case of the Duplex PG
configuration using TCP/IP, both the PGs should be configured
to connect to the same Transaction Link IP address and port
number as both sides are never active at the same time.
Therefore, both PGs should be seen as the same application by
the switch.
SPECTRUM
PG1A
TCP or X.25 (simplex)
TCP only (duplexed)
SPECTRUM
PG1B
if
DUPLEXED
SPECTRUM ACD
I P Router
to RT RA
Sync hronized
O peration
I P Router to
RT RB
Supervis or
C RT
B Side P ort
T rans ac tion
Link on A Side
A Side Port
O nly ac tive
P Gs ’
c onnec tions
enabled
T rans ac tion
Link on B Side
B Side Port
Supervis or
C RT
A Side P ort
Figure 1: Rockwell Spectrum Hardware Configuration