Cisco Cisco IPCC Web Option Technical References

 

 

 

Key Property Files 

55 

 

 
#------------------------------------- 
#- Media Routing (MR) section - Backup 
#------------------------------------- 
 
# Set the value of this property to false if there is no backup 

MR connection 
FirewallGateway.MR_Backup.active=true 
 
# If the preceding property line is false, you can disregard the 

following Edit lines  
# and comment out the next 3 lines. 
# Edit <Connection_CMB> in the following properties 
FirewallGateway.MR_Backup.LocalService=conn6_cmb_CMB_MRI 
FirewallGateway.MR_Backup.RemoteService=conn6_cmb_CCS_MRI 
FirewallGateway.MR_Backup.RMIProps=conn6_cmb.properties 
 
# Edit <Port> in the following property 
FirewallGateway.MR_Backup.plugin.param.port=2000 

 

# Do not edit the following properties 
FirewallGateway.MR_Backup.ACKType=ACK_ALL 
FirewallGateway.MR_Backup.ACKMaxDelay=5000 
FirewallGateway.MR_Backup.flushOnDisconnect=false 
FirewallGateway.MR_Backup.plugin.messageSpecsFile=MR.xml 
FirewallGateway.MR_Backup.plugin.class=com.cisco.msg.plugin.socke

t.MediaRoutingPIMPlugin 
FirewallGateway.MR_Backup.plugin.param.waitForApplication=10 

 

The Resource.properties file is located in the C:\Program 
Files\New Atlanta\ServletExec ISAPI\ServletExec 
Data\default directory. This file allows you to add a user name by 
which you can log into the Media Blender. 

The agentmapping.properties file maps the agent extension to the agent 
logical ID for all agents configured on the Rockwell Spectrum ACD. 

Edit the agentmapping.properties file and add a line for each agent (for 
example: 2007, 2008, 2009, 2010, 2011, 2012, and so on.).  Then restart 
the media blender. 

 

 

Before doing the following, you need to create the user “qaadmin” 
through Microsoft Windows (Go to Programs 



 Administrative Tools