Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References

 

 

 

Key Property Files 

53 

 

In the CiscoMB\Servlet\Properties\Blender\service.FWGW.properties 
file, set autostart to true for the Firewall Gateway service. 

Required. 

Example:  autostart=true 

The FirewallGateway.properties file is stored in the 
CiscoMB\Servlet\Properties directory. The following is an example 
FirewallGateway.properties file. The property values in bold are examples. 
You need to replace the bold text with the correct values for your system‟s 
configuration. 

If there is only a primary CTI Server host, either comment-out the 
backup server or use the same information as the primary. If you do not 
do this, the cmb.log file will fill an 1800 K file, 3 files per minute! 

 
################################ 
#  FirewallGateway.properties  # 
################################ 
 
#---------------------------------------------- 
#- Agent Reporting and Management (ARM) section 
#---------------------------------------------- 
 
# Set the value of this property to false if there is no ARM 

#connection 
FirewallGateway.ARM.active=true 
 
# Edit <Connection_CMB> in the following properties 
FirewallGateway.ARM.LocalService=conn6_cmb_CMB_ARM  
FirewallGateway.ARM.RemoteService=conn6_cmb_CCS_ARM 
FirewallGateway.ARM.RMIProps=conn6_cmb.properties 
 
# Edit <PrimaryHostname> and <BackupHostname> in the following   

#properties 
FirewallGateway.ARM.plugin.param.primaryCtiServerHostname=m1pg4a 

(or IP address) 
FirewallGateway.ARM.plugin.param.backupCtiServerHostname=m1pg4b 

OR just comment the line out (#)