Cisco Cisco E-Mail Manager Unity Integration Option Technical References
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Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Appendix A Creating Sample Report Templates
Sample Historical Template
j.
for Value, right click, select Arguments, and paste :
end_date
.
Step 5
From the InfoMaker toolbar, click Return. This opens the Tabular Report Generator wizard.
Step 6
Click Next and then Finish to accept the defaults.
Step 7
At the Specify Retrieval Arguments dialog box, enter values that pertain to your database, or click
Cancel to display the template with no data.
Cancel to display the template with no data.
Step 8
From the InfoMaker toolbar, select File > Save.
Step 9
At the Save Report dialog box:
•
Save the file with the name
custom_taskanalysishalfhour
.
•
Make sure the appropriate Library is selected.
•
Click OK.
Step 10
Work in the Report Painter to modify the layout according to the Layout guidelines in
Refer to the InfoMaker documentation for complete details on report layout.
Refer to Chapter 5 of this guide for some basic guidelines on template design.