Cisco Cisco E-Mail Manager Unity Integration Option Technical References
5-3
Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Chapter 5 Template Layout Guidelines
Template Layout Tips
Template Layout Tips
Summary
column
column
right
no
Arial
8
bold
transparent
window
text
text
Summary data
(number)
(number)
right
no
Arial
8
bold
transparent
window
text
text
[General]
Summary data
(percent)
(percent)
right
no
Arial
8
bold
transparent
window
text
text
0.00%
Summary data
(average)
(average)
right
no
Arial
8
bold
transparent
window
text
text
0.00
Summary data
(time)
(time)
right
no
Arial
8
bold
transparent
window
text
text
00:00:00
Group
summary
Band
summary
Band
button face
Summary
Band
Band
button face
Borders
Select No Border (0) for all data columns.
Columns
All columns fields (headers, invisible fields, detail, and
summary fields) must be aligned and have the same width.
summary fields) must be aligned and have the same width.
A column belonging to each member of a group must have
its right edge aligned with the right edge of any adjoining
header or detail column.
its right edge aligned with the right edge of any adjoining
header or detail column.
Computed fields
Any computed fields from header groups 1, 2, 3 used in
summary row calculations, or any detail computed fields
must have the
summary row calculations, or any detail computed fields
must have the
Visible
property unchecked.
Daily reports
Daily reports must have the Date column showing only the
date and not the time. Also Daily report titles must say
‘Daily’ and not ‘Half Hour’ report.
date and not the time. Also Daily report titles must say
‘Daily’ and not ‘Half Hour’ report.
Headers
Headers can have no more then three lines. This means that
subheaders can consist of no more then two lines.
subheaders can consist of no more then two lines.
Align headers vertically aligned to the top and center them
horizontally.
horizontally.
For all templates (except the ‘all fields’ templates) the
header name must be the database column name + "_t" for
the sorting feature.
header name must be the database column name + "_t" for
the sorting feature.
Table 5-1
Template Layout Guidelines (continued)
Column type
Align
Units/
Borde
r
r
Font
Size
Style
BG Color
Text
Color
Color
General/
Format