Cisco Cisco IP Contact Center Release 4.6.1 Technical References
C H A P T E R
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Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
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Introduction to Report Templates
This chapter explains Unified ICM/CCE WebView report templates—what they are, where they are
located, and how they are organized. It also describes considerations for planning a report template. It
contains these sections:
located, and how they are organized. It also describes considerations for planning a report template. It
contains these sections:
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