Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
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Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Chapter 6 Maintaining Templates
How to Distribute Templates to Other Template Libraries
How to Distribute Templates to Other Template Libraries
To make a custom report template available from a different WebView server, or from a different library
on the current WebView server, you must copy its file and move the copy to the desired target library.
on the current WebView server, you must copy its file and move the copy to the desired target library.
To move as template file using InfoMaker:
Step 1
Launch InfoMaker.
Step 2
On the InfoMaker toolbar, click Library.
Step 3
Browse to the Library containing the template you want to copy. Expand the Library to display its
templates.
templates.
Step 4
Right-click on the desired template and select Copy from the popup menu. The Select Library dialog
box opens.
box opens.
Step 5
Browse to the target template library.
Step 6
Click Open. If that library already contains an identically-named template, InfoMaker will prompt you
for confirmation before it overwrites the file.
for confirmation before it overwrites the file.
Note
Overwriting an entire template library file with one from a different WebView server will cause the loss
of customized templates currently stored in the overwritten library.
of customized templates currently stored in the overwritten library.