Cisco Cisco Intelligent Automation for Cloud 4.3.2 User Guide
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Setting Up the Infrastructure
Assigning Mail Addresses for Queue Notifications
a.
Virtual Server Owner—User can order virtual servers.
b.
Virtual and Physical Server Owner—User can order both virtual and physical servers.
9.
Click Submit Order.
Assigning Mail Addresses for Queue Notifications
You must update the queue configuration settings with the e-mail addresses that will receive e-mail notifications for
changes in the service queues. A queue is a repository for administrative tasks that must be performed, such as
monitoring service delivery, lease instances, or failed service remediation.
changes in the service queues. A queue is a repository for administrative tasks that must be performed, such as
monitoring service delivery, lease instances, or failed service remediation.
Tasks are automatically added to the queue by the Cloud system. Users with permissions can see the queues, assign
tasks, and take action on the tasks in Service Manager. When an organization is created, Cisco IAC creates the following
approvals queue:
tasks, and take action on the tasks in Service Manager. When an organization is created, Cisco IAC creates the following
approvals queue:
Approval for <Organization Name>
This queue will contain tasks that are waiting for approval by the Organization Technical Administrator.
Cloud Provider Technical Administrators (CPTAs) and Organization Technical Administrators (OTAs) can monitor, assign,
or address tasks added to the queues. Those users with access to the queues can perform the tasks added to the
queues. When a task is added to a queue or is assigned or reassigned to a user, the designated users receive e-mail
notifications. To prepare the queues for use, you must specify the e-mail addresses of the users who receive e-mail
notifications when a task is added to a queue.
or address tasks added to the queues. Those users with access to the queues can perform the tasks added to the
queues. When a task is added to a queue or is assigned or reassigned to a user, the designated users receive e-mail
notifications. To prepare the queues for use, you must specify the e-mail addresses of the users who receive e-mail
notifications when a task is added to a queue.
Note:
If you skip this task, no one will receive notifications of changes to the queues. Use mailing lists (aliases), not
specific user e-mail addresses. You must configure e-mail addresses for each queue.
1.
Launch Cisco Intelligent Automation for Cloud and log in as a Site administrator.
2.
Choose Organization Designer from the module drop-down list, then click the Queues tab.
3.
In the Queues pane, click Approvals for <Organization Name>.
4.
From the menu on the right side of the window, click Contact to display the Contact pane.
5.
Click Add New button, choose e-mail as the Type and enter the e-mail address in the value field.
6.
Click Update.
Deleting Platform Elements
1.
Start Cisco IAC.
2.
Select Setup > System Settings.
3.
Select the Connections tab.
4.
Select Delete Cloud Infrastructure.
5.
From the Delete Cloud Infrastructure page, select the PE (Platform Element) you want to delete from the Platform
Element Type drop down list.
Element Type drop down list.
6.
Check the Confirm Action “Yes” check box.
7.
Click Submit Order.
Note:
Cisco IAC only allows a Platform Element to be deleted if it is not connected to a Compute Pod. If it is in use, it will
not show up in the drop-down list.