Cisco Cisco Intelligent Automation for Cloud 4.3.1 Installation Guide
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Configuring Cisco IAC With the Wizard
Configuring Agent Properties
a.
Enter “nsAPI” as the First Name and “User” as the Last Name.
b.
Enter a valid, actively monitored e-mail address. This will be the address where notifications relating to the nsAPI
user account will be sent.
user account will be sent.
Note:
Consider using the email address of a CPTA or a DL for all CPTAs.
c.
Choose (GMT) Greenwich Mean Time from the drop-down list if it is not already filled in.
d.
As before, only US English is supported; any language selection you make will be ignored.
e.
Browse to open the Choose an Organizational Unit dialog box.
f.
Click Search.
g.
Click the Site Administration radio button
h.
Click the People tab and then click Add.
i.
Enter nsAPI as the Login.
j.
Enter, then confirm password for the nsAPI user account you created earlier.
k.
Click Create to close the form.
You will be returned to the Organization Designer.
Setting the Calendar for the nsAPI User
1.
In Organization Designer, click to access, or ensure that you are on, the People tab.
2.
In the People pane on the left side of the window, locate the line and click the name nsAPI user record.
3.
From the menu on the right side of the page, choose Calendar:
4.
In the Calendar pane, change all time values in the To column to 11:59 PM.
5.
Change times in the From column to 12:00 AM if not already done so (as it is for Sunday/Saturday).
Note:
By default, Monday through Friday start at 9:00 AM, making for a 24-hour calendar.
6.
Click Update.
7.
When your are done, click Close in the pop up window.
You will be returned to your location on the Wizard.
Setting Username and Password for ‘REX Set REX Agent Properties’
1.
From the Wizard, choose Set username and password for the 'REX Set REX Agent Properties' agent.
2.
In the Agents pane on the left, expand REX Set REX Agent Properties.
3.
Click Outbound Properties.
4.
In the REXOutboundAdapter.Username field, enter the REX login name you created on the Create Person form.
5.
In the REXOutboundAdapter.Password field, enter the REX password in the Create Person form.
6.
Click Save.
7.
Click Close.
You will be returned to your location on the Wizard.