Cisco Cisco Intelligent Automation for Cloud 4.3.2 Information Guide

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Customer Case Study 
EXECUTIVE SUMMARY 
Customer Name: Aurecon 
Industry: Engineering 
Location: Singapore 
Number of Employees: 7500 
BUSINESS CHALLENGE 
●  Existing data center architecture unable to 
support corporate growth 
●  Lack of backend automation and orchestration 
burdened infrastructure services staff with 
repetitive tasks 
●  Application support teams hampered by long 
lead times for provisioning services 
SOLUTION 
●  Cisco Intelligent Automation for Cloud 
BUSINESS RESULTS 
●  Two or three days of virtualized server 
provisioning reduced to one day 
●  Application support teams empowered to 
provision and control resources through self-
service portal 
●  Developing formal decommissioning process 
will free up valuable server capacity as 
company grows 
 
Data Center Orchestration and Automation Support 
Global Growth 
Cisco Intelligent Automation for Cloud helps Aurecon create a scalable environment, 
while self service empowers application support. 
Business Challenge 
Aurecon provides engineering, management, and specialist technical 
services for both the private and public sector. The company has 
executed over 10,000 projects in over 80 countries across Africa, 
Asia Pacific, the Middle East, and the Americas. The five-tower 
Etihad Towers in Abu Dhabi is just 
one of Aurecon’s many 
engineering feats. Aurecon designed the structural system that 
stabilizes the very slender frames of the ethereal-looking towers. 
Not surprisingly, this skilled group of engineers and consultants is in 
demand around the world, and Aurecon is growing rapidly. But this 
global growth placed a tremendous strain on existing data center 
resources. “The company is keen to grow,” says Adam Selwood, 
design and architecture lead for infrastructure services, 
“and we are 
bringing on new users, applications, and services at a greatly 
accelerated pace. It was imperative that we have an infrastructure 
that gives project teams around the world the tools and support they 
need to continue to perform extraordinary work for clients.” 
The Infrastructure Services team of 25 people, including Selwood, is 
part of the Information Services group. The Infrastructure Services 
team is responsible for supporting the infrastructure in 70 offices in 24 countries, as well as in 
the company’s four 
data centers. The team itself has the challenge of being spread across six cities in four time zones. 
The company’s existing data center in Australia was reaching the end of its useful life. “We hit a wall in terms of 
extensibility and capacity, and we knew we had to re-archite
ct the data center from the ground up,” says Selwood. 
“We took the opportunity to reassess what we needed to support Aurecon’s growth for the next three to five years.” 
At that point in time, cloud technology was beginning to mature, and Selwood and his team decided that a private 
cloud would give Aurecon the greatest value and flexibility.