Cisco Cisco Intelligent Automation for Cloud 4.3.2 Troubleshooting Guide

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Cisco IAC 3.1.1 Hotfix 1 (Tidal Enterprise
Orchestrator 2.3.5 Hotfix 10)
Document ID: 116030
Contents
Introduction
Install the Hotfix
Technical Support
Cisco Headquarters
Related Information
Introduction
Cisco Intelligent Automation for Cloud 3.1.1 Hotfix 1 (Tidal Enterprise Orchestrator 2.3.5 Hotfix 10) should
be applied only on Cisco IAC 3.1.1 environments. It resolves the following issues in the Cisco Intelligent
Automation for Cloud content:
• 
Service form could not be submitted because of multiple license entries (CSCue59798; for further
information, see Troubleshooting License Failures)
• 
VM template OS type not discovered in some scenarios (CSCue95356)
• 
Activity Create VM in datastore cluster appends Japanese character (
• 
Commission VM fails when VM hostname has restricted characters (CSCue93366)
• 
Discovery fails with more than three UCS managers (CSCue76494)
• 
Install the Hotfix
Install Cisco IAC 3.1.1 Hotfix 1 with the help of Cisco Technical Support. This hotfix is intended to address
these specific issues only and should be applied only when the environment experiences these specific
problems.
Download and install Cisco IAC 3.1.1 Hotfix 1 from Downloads Home>Products>Cloud and
Systems Management>Data Center Automation>Process Automation>Cisco Process
Orchestrator>Cisco Tidal Enterprise Orchestrator Base Product>Tidal Enterprise Orchestrator
Hotfix−2.3.5
.
1. 
Extract the contents of the .zip file into an appropriate temporary setup directory.
2. 
Make a backup of the TEOProcess and RequestCenter databases before installing the hotfix.
3. 
Go to the setup directory and double−click setup.exe.
4. 
The installer displays the Automation Pack Import wizard. Select these automation packs:
5. 
Intelligent Automation for Compute
• 
Intelligent Automation for Cloud
• 
Intelligent Automation for Cloud Starter
• 
After importing the automation packs, deploy the CP_Services_3−1−1_hotfix1.xml CP package. The
package is placed by default in My Documents\Cisco\Tidal EnterpriseOrchestrator\Extracted
Data\IAC Hotfix
.
6. 
Note   See page 10−7 of the Cisco Intelligent Automation for Cloud 3.1.1 Configuration Guide for a similar