Cisco Cisco Intelligent Automation for Cloud 2.0 Information Guide
The level of agility achieved from Cisco IAC produces considerable cost savings
for Swisscom. “With our new automation capabilities, we can provision servers in
minutes rather than weeks,” says Arrigoni. “Better yet, it doesn’t matter whether we
have 20 hosts or 2000 hosts, because we can manage those fluctuations in user
demand without increasing our IT staff. That leads to a major reduction in operational
expenses. Our IT teams are happier, too, because Cisco IAC is an easy-to-use
solution that requires very little specialized training while vastly reducing the time
necessary to deliver new services.”
for Swisscom. “With our new automation capabilities, we can provision servers in
minutes rather than weeks,” says Arrigoni. “Better yet, it doesn’t matter whether we
have 20 hosts or 2000 hosts, because we can manage those fluctuations in user
demand without increasing our IT staff. That leads to a major reduction in operational
expenses. Our IT teams are happier, too, because Cisco IAC is an easy-to-use
solution that requires very little specialized training while vastly reducing the time
necessary to deliver new services.”
With help from Cisco, Swisscom can now offer far more flexible billing options. “At
first, we billed our customers on a monthly or quarterly basis,” says Gfeller. “But with
the automation capabilities we’ve put into place, we can bill usage on a day-to-day
basis. A customer can order a server one day, cancel it two days later, and be billed
for only two days. That level of flexibility and value is a major differentiator for us,
because it really highlights both the quality and the affordability of our services.”
first, we billed our customers on a monthly or quarterly basis,” says Gfeller. “But with
the automation capabilities we’ve put into place, we can bill usage on a day-to-day
basis. A customer can order a server one day, cancel it two days later, and be billed
for only two days. That level of flexibility and value is a major differentiator for us,
because it really highlights both the quality and the affordability of our services.”
With greater agility at a lower total cost of ownership, Swisscom customers are in
a much better position to plan for the future. “With Dynamic Computing Services in
the Swisscom cloud, businesses can liberate their IT departments from the hassle of
day-to-day server administration while still maintaining control over key applications
and operating systems,” says Flückiger. “Their customers, in turn, enjoy the benefit
of more reliable connectivity. In short, everybody wins.”
a much better position to plan for the future. “With Dynamic Computing Services in
the Swisscom cloud, businesses can liberate their IT departments from the hassle of
day-to-day server administration while still maintaining control over key applications
and operating systems,” says Flückiger. “Their customers, in turn, enjoy the benefit
of more reliable connectivity. In short, everybody wins.”
Next Steps
With the strength and flexibility of Cisco IAC as a foundation, Swisscom is now free
to virtualize more services while finding more opportunities for efficiency across
the enterprise. “We plan to expand our storage capabilities and offer a wider range
of features on all of our services,” says Flückiger. “Another goal is to put multi-
cloud services into production. We also want to use Cisco automation packs to
transfer more of our in-house functions to automated processes. That’s just in the
short term. In the long term, we fully expect that Cisco cloud solutions, backed
by the expertise of Cisco Services, will help Swisscom maintain its edge in a very
competitive, very challenging market.”
to virtualize more services while finding more opportunities for efficiency across
the enterprise. “We plan to expand our storage capabilities and offer a wider range
of features on all of our services,” says Flückiger. “Another goal is to put multi-
cloud services into production. We also want to use Cisco automation packs to
transfer more of our in-house functions to automated processes. That’s just in the
short term. In the long term, we fully expect that Cisco cloud solutions, backed
by the expertise of Cisco Services, will help Swisscom maintain its edge in a very
competitive, very challenging market.”
For More Information
• To read more about the Cisco cloud portfolio, go to:
www.cisco.com/go/cloud
.
• To find out more about Cisco Services, visit:
www.cisco.com/go/services
.
Cisco Products
• Cisco Intelligent Automation for Cloud (IAC)
• Cisco Intelligent Automation for Cloud (IAC)
Cisco Services
• Cloud and Data Center Optimization Services
• Design and Integration Services
• Implementation and Testing Support
• Cloud and Data Center Optimization Services
• Design and Integration Services
• Implementation and Testing Support
Customer Case Study
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