Cisco Cisco Intelligent Automation for Cloud 4.2 User Guide
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Assigning Mail Addresses for Queue Notifications
Assigning Mail Addresses for Queue Notifications
Note:
If you skip this task, no one will receive notifications of changes to the queues. Use mailing lists (aliases), not
specific user e-mail addresses. You must configure e-mail addresses for each queue.
1.
Launch Cisco Intelligent Automation for Cloud and log in as a Site administrator.
2.
Choose Organization Designer from the module drop-down list, then click the Queues tab.
3.
In the Queues pane, click Approvals for <Organization Name>.
4.
From the menu on the right side of the window, click Contact to display the Contact pane.
5.
Click Add New button, choose e-mail as the Type and enter the e-mail address in the value field.
6.
Click Update.