Cisco Cisco IPCC Web Option Installation Guide

WEBVIEW_LISTCACHE_LIVETIME=

Cache time to live

120

DISABLE_ITEM_LIST_CACHING=

Enable/Disable caching of items list for all 
categories

false

ENABLE_SUPERVISOR_CACHING=

Enable/Disable caching of items list for 
supervisors

true

SUPERVISOR_CATEGORIES=

Categories where special treatment for 
supervisor is applicable. Categories are 
separated by semicolon.

agteam;agtper
;agtskg;perag
t

PURGE_TIME_MULTIPLIER=

Multiplier factor for purge thread to clean 
up cached items.

Multiplier factor is multiplied to 'livetime' 
for purge thread intervals. Example: If live 
time is 2 hours and multiplier is 4, then 
purge thread would be kicked off every 8 
hours.

4

ENABLE_CALTYP_CUSTOMER_FILTER=

Enables/disables filtering based on 
customer id for call type category. This 
key must be set to 'true' for service 
provider installations

false

GRAPH_WIDTH=

Graph width in PowerBuilder units

3500

GRAPH_HEIGHT=

Graph height in PowerBuilder units

1750

GRAPH_SIZETODISPLAY=

Graph sizetodisplay - boolean

false

GRAPH_BORDER=

Graph border - boolean

false

GRAPH_VALUELABELFONTHEIGHT=

Graph font size for label string on value 
axis

12

GRAPH_SERIESLABELFONTHEIGHT=

Graph font size for label string on series 
axis

12

GRAPH_CATEGORYLABELFONTHEIGHT=

Graph font size for category label

12

GRAPH_VALUEDISPLAYFONTHEIGHT=

Graph font size for data strings on value 
axis

10

GRAPH_SERIESDISPLAYFONTHEIGHT=

Graph font size for data strings on series 
axis

10

GRAPH_CATEGORYDISPLAYFONTHEIGHT
=

Graph font size for category data display 
strings

10

GRAPH_LEGENDDISPLAYFONTHEIGHT=

Graph font size for legend strings

10